Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website and services. By accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services.

1.1 Personal Information

When you register, place an order, or contact us, we may collect personal information such as your full name, email address, phone  number, billing and shipping address, and payment details. All payment-related information is processed securely through trusted third-party providers and is never stored on our servers.

1.2 Non-Personal Information

When you browse our website, certain information is collected automatically. This may include your IP address, browser type, device details, tracking data, pages you visit, and your interaction patterns. This data helps us analyze website performance and improve user experience.

1.3 Order Information

We also collect information about the products you purchase, transaction history, and any communication or support-related records.

2. How We Use Your Information

The information we collect is used to process and fulfill your orders, provide customer support, personalize your shopping experience, improve the performance of our website, prevent fraud, ensure secure transactions, and comply with legal or regulatory obligations. With your consent, we may also send promotional emails or marketing communications.

3. Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, maintain your shopping cart, enhance website functionality, and analyze user activity. You may disable cookies through your browser settings, but doing so may affect certain features or limit your ability to use some parts of the website.

4. How We Protect Your Data

We use administrative, technical, and physical safeguards to protect your information. These measures include SSL encryption, secure payment gateways, limited access to personal data, and routine security audits. While we strive to protect your data, no method of online transmission is completely secure, and absolute security cannot be guaranteed

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with service providers who support our business operations, such as courier and delivery companies, payment processors, and web hosting or analytics providers. We may also disclose your information if required by law, court order, government authorities, or to protect our rights and prevent fraudulent activity.

6. Third-Party Services

Our website may display links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of these external websites. We recommend reviewing their privacy policies before providing any personal information.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain accurate business records. You may request deletion of your data, provided that such a request does not conflict with statutory data retention requirements.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take immediate steps to delete it from our systems.

9. Your Rights

Depending on your location and applicable laws, you may have the right to access your personal data, request corrections, ask for deletion, withdraw consent, opt out of marketing communications, or request a copy of your stored information. If you wish to exercise any of these rights, you may contact us using the details provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with the revised date. Continued use of the website after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us through the following:

Email: info@marliyas.com
Phone: +(94) 55 227 6049
Address: 41, Main Street, Monaragala, Sri Lanka